We have responded to numerous traumatic workplace incidents at employer facilities throughout North America and around the world over the past several years, including serious accidental injuries and fatalities, explosions, attempted or actual assaults by disgruntled employees, and major workplace upheaval.
With over 200 onsite responses, we have provided the necessary education, support, and trauma counseling to help our clients re-establish feelings of security, control and normalcy as quickly as possible.
Our customer’s local management has consistently reported that our onsite response has helped to strengthen morale, mitigate the damaging after-effects of trauma, and reinforce their organization’s image as resilient.
Responsive Service on Case-By-Case Basis
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The best crisis intervention service enables quick decision-making and allocation of resources, and responds to the needs of supervisors, employees, and family members as they unfold.
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Crisis services can efficiently address the profound disruption caused by an unexpected, dramatic event at work or in the local community, such as accidents, death, natural disasters, and hostage taking.
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Chestnut Global Partners (CGP) will provide rapid response to critical incidents involving employees and will work with you to familiarize our provider network with the special concerns and requirements of supervisors, employees, and their families.
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We will coordinate interventions—telephone-based and face-to-face—from our home office.
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We have responded to requests for crisis intervention services in both urban and remote areas of the world. We have a long track record of successfully working with affected individuals to help them:
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understand their current situation and reactions,
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review their options,
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provide emotional support,
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encourage linkage with other resources, and
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navigate the complexity of the crisis.
Individual Crisis Counseling
This is a service designed for any company requesting our assistance on an individual case-by-case basis. It is particularly useful for expatriates and their immediate families living outside of the U.S. Whether the issue is a cultural adjustment, a problem at work, anxiety, depression, family conflict or a traumatic event, your employee will receive quick access to professional intervention.
Group Critical Incident Services
This typically involves a larger number of employees directly or indirectly affected by an unexpected, dramatic event at work. CGP's EAP program includes critical incident intervention for traumatic events such as accidents, death, natural disasters, and hostage taking. In the wake of a critical incident, CGP moves quickly to activate our local providers and schedule an intervention before employees experience the negative impact of unaddressed trauma.