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 Our Billing Process

 

 

United States Provider Payment Procedures 
 
As a provider in the United States for Chestnut Global Partners (CGP), your fees and payments will be based on services provided in accordance with the following information. 
 
Providers must submit the following documents in order for us to complete their claim: 
  • Case Manager Intake Form (CMIF) which serves as the itemized bill.  A CMIF must be completed for each client session. 
  • Any additional paperwork identified in the intial EAP authorization letter. 
  • W9 form unless an Individual Provider Application was submitted.
The above mentioned forms and information must be received by CGP within 30 days of the initial assessment.  Subsequent CMIFs must be received by CGP with 30 days following the applicable client session. 
 
Providers can expect payment within 30 days of submitting the completed paperwork.  CGP will not pay providers until the proper paperwork has been submitted. 
 
Any questions should be directed to our toll free number: 1.800.433.7916
 
 
 
International Provider Payment Procedures 
 
As an international provider for Chestnut Global Partners (CGP), your fees and payments will be based on services provided in accordance with the following information. 
 
Providers must submit the following documents for us to process their claim:
Providers can expect payment within 30 days of submitting the completed paperwork.  Chestnut Global Partners (CGP) will not pay providers until the proper paperwork has been submitted.
 
Any questions should be directed to globalinfo@chestnut.org.  
 
 
 
You will need the free Adobe Acrobat Reader to view and download the W9, Wire Transfer Form, or Case Manager Intake Form (CMIF).